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Privacy Policy

Information about service enquiries, booking details and contacting us about your privacy.

1. About this policy

This policy describes how TV Service Repairs handles personal information in connection with this website and TV repair enquiries, appointments and follow-up support. You can contact us about privacy on 9413778916 or through the details on our contact page.

2. Information used for service requests

Depending on your enquiry and the service you request, the information you provide may include:

  • Your name and contact telephone number, to respond to your enquiry and coordinate a visit.
  • Your city, locality, PIN code and service address, to check coverage and arrange doorstep assistance.
  • Your TV brand, model, symptoms and any repair-related photographs you choose to share, to assess the request.
  • Appointment details, repair quotes, approvals and service history, to manage the work and follow-up enquiries.
  • Payment confirmation or transaction references, where needed to reconcile payment for a service.

Please share only information relevant to your repair request. Do not send passwords, UPI PINs, card PINs or payment authorisation codes.

3. How service information is used

Service information is used to answer enquiries, check service availability, arrange visits, assess TV faults, communicate quotes, record your approval, process service payments and handle repair or warranty questions. Relevant records may also be needed to address disputes or meet applicable legal obligations.

If information is needed for a new purpose, that purpose should be explained before the information is used for it. Merely browsing this website does not constitute consent to unrelated marketing.

4. Information sharing

Information needed to fulfil your request may be shared with the technician or service personnel handling your appointment. For example, a doorstep visit requires contact details, the service address and a description of the TV problem.

Service providers involved in communications, website hosting or payment processing may handle information necessary for their role. Information may also be disclosed where required by applicable law or a valid legal request.

5. Website data, cookies and external services

When you visit a website, its hosting infrastructure may process technical information such as an IP address, browser details, requested pages and access times to deliver and protect the website.

You can review and manage cookies through your browser settings. Blocking cookies may affect features that depend on them. Where optional analytics, advertising or embedded services are used, their purposes and any required choices need to be explained before they are enabled.

Links to external services are governed by those services’ own privacy notices. Check their notices before providing personal information.

6. Payments

Cash and UPI are the payment methods described on our website. If you use UPI, your bank and payment app process the transaction under their own terms and privacy policies. A payment reference or confirmation may be used to match the payment to your repair.

7. Keeping and protecting information

Personal information should be kept only for as long as needed for the service, follow-up support, payment records, dispute handling and applicable legal obligations. The relevant period depends on the type of record and the reason for keeping it.

Access to service information should be limited to people who need it for their work, with appropriate safeguards for its storage and use. No method of electronic storage or transmission can guarantee complete security.

8. Your questions and privacy requests

You can contact us to ask about information relating to you, request correction or deletion, raise a privacy concern, or withdraw consent where processing relies on your consent. Requests are handled subject to applicable law and any legitimate record-keeping requirements.

Call 9413778916 and explain that your request concerns privacy. Provide enough booking information to identify the relevant record, but do not send unnecessary identity documents. We may need to verify your identity before acting on a request.

Withdrawing information needed for an appointment may mean the service cannot proceed. It does not automatically remove records that must be retained for applicable legal obligations.

9. Children’s information

Repair enquiries and bookings should be made by an adult. If you believe a child has provided personal information through a service enquiry, contact us so the information can be reviewed and addressed.

10. Policy updates and contact

This policy may be updated to reflect changes in services, website features or applicable requirements. Material changes should be brought to your attention where required.

TV Service Repairs
Telephone: +91 94137 78916
Contact page